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How do I control visibility and access to recordings?
Any administrator or owner of an AXLe Virtual Classroom account can control who can and cannot view recordings.  You can also determine the level of privacy required for each class recording.

Last updated on May 30th, 2020

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Why is my microphone not working?
If using Google Chrome: Make sure you give the browser permission by clicking ‘Allow’ at the top right-hand corner of the screen (in most cases).

Last updated on May 30th, 2020

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I can’t see my AXLe recordings – what do I do?
Once you have access to your AXLe online account  you should be able to see your recordings under the ‘Recordings’ section within the AXLe activity.

Last updated on May 30th, 2020

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Why am I receiving a ‘cannot connect to WebRTC’ message?
A. If you are receiving this message, you can refresh your browser (F5 on PC’s and Command+R on most Mac’s) being sure to reconnect your audio/mic.

Last updated on May 30th, 2020

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What are the minimum requirements for the AXLe client
For bandwidth, we recommend 1Mbits download and 0.5 Mbits upload speed. Users can test their actual bandwidth using speedtest.net.

Last updated on May 30th, 2020

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How to share my screen
A presenter in the AXLe Classroom can use screen sharing to display content from their local desktop/laptop or chromebook in Chrome and Firefox browsers.

Last updated on May 30th, 2020

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How do I edit recording descriptions?
As an Administrator or Owner of an activity you have the ability to edit recording name.

Last updated on May 30th, 2020

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How to use the AXLe polling feature
Presenters in the AXLe Virtual Classroom are able to initiate polls throughout the live session; users can reply when prompted and contribute to the poll.

Last updated on May 30th, 2020

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How to Share an External Video Link
A presenter in the AXLe Virtual Classroom has the ability to share an external video with users in the live session

Last updated on May 30th, 2020

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